Privacy Policy

Unless the Customer agrees otherwise, the Repair Office may only collect, store and use the personal information necessary for the technician to be able to carry out the obligations under the agreement. The personal information of persons under the age of 18 cannot be obtained unless the seller has the written consent of parents or guardians. The customer's personal information shall only be disclosed to others if it is necessary for KinaExpert to implement the agreement with the customer, or in statutory cases. Required information is Full name, address, postcode, place, telephone number, and e-mail address. KinaExpert can only collect the customer's social security number if there is a factual need for secure identification and such collection is necessary. debt collection activities and another recovery of overdue monetary claims.


The cookies we insert


When you create an account with us, we use cookies for managing the registration process and general administration. These cookies will usually be deleted when you log out, but in some cases they may remain, to remember the site's preferences when they are logged out.


We use cookies when you are logged in so we can remember this fact. This prevents you from logging in every time you visit a new page. These cookies are usually removed or deleted when you log out to ensure that you only have access to restricted features and sites when you are logged out.

This site offers newsletters or email subscription services, and cookies can be used to remember if you are already registered and whether you want to display certain alerts that can only be valid for subscriptions/subscribers.

Sometimes we provide user surveys and questionnaires to provide you with interesting information, useful tools, or understand our user base more accurately. These surveys can use cookies to remember who has already participated in a survey or to give you accurate results after changing pages.


When submitting an email, return or contact form using forms found on the contact page or comment chats, cookies can be inserted to remember your user details for future use.


To give you a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to insert cookies so that this information can be called when you communicate with a site, affected by your preferences.


Third-party cookies


In some special cases, we also use cookies provided by trusted third parties. The following section describes which third party cookies you may encounter through this site.

The third-party analysis is used to track and measure the use of this site so we can continue to produce engaging content. These cookies can track things like how long you spend on the site or pages you visit, helping us understand how we can improve the site for you.

Most often, we test new features and make changes to the way the website is delivered. While still trying new features, these cookies can be used to ensure that you get a consistent experience while on the site while ensuring that we understand the optimizations our users appreciate the most.


Fraud prevention and detection


Cookies and similar technologies that we distribute help us learn about computers and browsers that access the services. This information helps us monitor and detect potentially harmful or illegal use of our services.

In some cases, we can provide you with custom content based on what you tell us about yourself, either directly or indirectly by connecting to a social media account. These types of cookies only allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on behalf of us and associated tracking creators that let us see if our customers have come to the site through one of our partners so we can pay properly.

We also use social media buttons and/or plugins on this site that allow you to connect to your social network in various ways. For these to work on the following social media, including; Facebook, Twitter, youtube, will put cookies through our site that can be used to improve your profile on their site or contribute to the data they hold for various purposes set out in their privacy policies.


Do you still have questions about our cookie policy?

Contact our customer service, we will help you as soon as we can!